Professional Summary Mastered skills as a neurosurgical technician, and gained management experience in the hospitality industry which led to implementing better employee work performances skin Highlights ° Vast knowledge and accomplishment in surgical technology - Excellent interpersonal, communication and relationship building skills with customers and staff from diverse backgrounds ' Expert resource and mentor to both new and current employees as to improve work performance demonstrated ability to direct, coach and train others in a medical and hospitality setting - Adaptability to frequent changes and unexpected high stress events that include guest complaints, employee disagreements, and near death emergencies ' Knowledge of entering research data through RedCap ° Effective written, verbal, and analytical skills ° Ability to identify opportunities and design strategies that will improve team performance

Highlights:

• Raleigh
• Pbx
• Research
• Accounts Receivable
• Analytical Skills
• Audit
• Complaints
• Forecasting
• Housekeeping
• Instrumentation
• Hospitality management