Description
SUMMARY Goal-driven Professional Service Management Advisor with requisite skills in Change Management, Incident Management, Problem Management, Root Cause Analysis, Service Level management, and Situation Desk support. Skilled at monitoring, scheduling, reporting and servicing Support for batch processing and scheduling for Midrange Distributed Systems. Innovative and creative problem solver with strong leadership abilities Document systems processes and procedures, defined scope and objectives design, implemented and evaluated Key Performance Indicators (KPIs) excellent verbal and written communication skills and proven experience in client relations services.
Accomplishments
Highlights:
Keywords
