As you can see in my attached resume, I have a very strong background in marketing and sales. In addition to these skills mentioned above, I am also considered to be an excellent communicator. I consider that my credentials and interests match with your requirements for a most position.
I have over 15 years of experience in Account Management, Customer Service, Outside Sales, Marketing and Promotional work. In my recent position as a National Account Manager, I’ve always maintained a gracious and professional manner when communicating with my clients. In this role, I manage the marketing and promotional aspect of the Yahoo! customer account for Chase Paymentech. One of my responsibilities includes working as a liaison between higher-level groups to increase the number of applications received in one month. Another responsibility includes managing the overall relationship with merchants that are under the Yahoo program.
I also have over six years of high-levels sales for nationally recognized banks. During my sales career, I have received countless top performance awards including Key Bank’s Presidential Award. I was ranked in the top 3% of my sales district and region during my time at Key Bank..
My sales accomplishments were achieved by penetrating assigned merchant accounts and generating sales opportunities, generating new business opportunities based upon merchant relationships and referrals, and the point of contact for all account management functionalities of the business relationship with merchant customers.
In addition to these skills mentioned above, I am also considered to be an excellent communicator. I consider my credentials and interest a perfect match with your requirements for a position.
I would appreciate the opportunity to discuss my credentials with you. I feel that I could make a significant and valuable contribution to your company. Please feel free to contact me at 614-327-9951 or email me at meredith770@yahoo.com
Thank you for your time and consideration.
Meredith C. Bailey
| COMPANY |
POSITION HELD |
DATES WORKED |
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| (Confidential) |
(Confidential)
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3/2002 - Present |
Highlights:
Key Bank’s Star Performance Awards, Key Bank Top Sales Awards, and Key Bank President’s Award, Awarded National Customer Service award by Chase Paymentech
Companies I like:
Pharmaceutical Companies
Marketing Companies
Technology Companies
Customer Service Companies
National Account Manager/Corporate Alliances
•Relationship Manager for some of the most recognized brands: Yahoo!, Microsoft Small Business, and Microsoft B-Central.
•Directly manage a portfolio with over 11,000 small business merchants.
•Achieved over 86% approval rate for Yahoo! Merchant clients. Yahoo! required only 80% approval rate.
•Developed special “lives chat” event with Yahoo! marketing department.
•Direct liaison between First Data customer service, underwriting groups, technical areas, escalation areas, and corporate legal.
•Yahoo! portfolio represents $30 million in total annual revenue to Chase Bank.
•Assist Yahoo marketing group with content placement, special promotions, and newsletters.
•Instruct customers on how to expand and grow their website to achieve the most Internet traffic.
•Implement new campaign programs to expand and grow our relationship with all Internet brands.
Mid-Market RelationshipManager
•Manage portfolio with clients that included the Ohio State University, Germain Auto Group, Omnicare and Select Restaurants.
•Analyze and present new business solutions to merchant accounts.
•Manage conversion process of merchants by utilizing on-site visits, testing, and training.
•Exceeded annual sales and cross-sell goal by selling software, hardware, and business solutions to diversified client base.
•Negotiate pricing and contracts that can be translated into merchant business opportunities.
•Maintain strong relationships with key decision makers.
•Handle contract negotiations with new and existing clients.
•Assist clients with their current credit card options by analyzing their current merchant service programs.
•Use Salesforce resource tool to forecast, budget, and cross-sell to merchant customers.
Description
