PROFILE Senior business operations and information systems professional with project management, quality assurance, business analysis, and departmental management experience. Promoter of service excellence for both internal and external clients. Expertise in planning and conducting Quality Assurance (QA) programs, process analysis, design, documentation, and full system development life cycle (SDLC) projects. Key competencies include: System Testing Test Case Management Process Analysis Project Management Meeting Facilitation Coaching / Mentoring Documentation SDLC/Agile Management Problem Analysis Solution Implementation Communication

Highlights:

• SDLC/AGILE
• SQL
• MS Office Suite
• QA Analyst
• Process Analyst
• Documentation
• Facilitation
• Business Requirements
• Quality Assurance
• Banking Industry
• Application Design
• Data Analysis
• Information Technology
• Application Testing
• HP Quality Center
• HP ALM
• MS Access
• Phoenix
• it jobs
• agile