I am a seasoned hardware and systems administrator with proven experience in providing support for technologies that ensures greater employee productivity. I am passionate about new technologies, and I have successfully implemented solutions for desktop support, system administration, and data security.

COMPANY	POSITION HELD	DATES WORKED
Delias, Inc.	Systems Administrator	4/2004 - 12/2014
Goldman Sachs	Technology Consultant	6/2003 - 3/2004
Alfred P. Sloan Foundation	Computer Consultant	10/2002 - 5/2003
Delias, Inc.	Desktop Systems Analyst	8/1999 - 10/2002

SCHOOL	MAJOR	YEAR	DEGREE
Pace University	Information Systems	1999	Bachelor Degree

Highlights:

Recognized for outstanding work on special projects, including migration of users to technology providing increased business value

Companies I like:

Abercrombie & Fitch, Aeropostale, Alloy Apparel & Accessories, Saks 5th Avenue

Windows 2000/XP/Vista/7/8
Mac OS 9.x/10.x
Office 2000/XP/2003/2007/2010/2013
Active Directory
Exchange
Symantec Backup Exec
Symantec Ghost
Acronis TrueImage

• Help Desk
• Desktop Support
• Network Administrator

- Responsible for managing all user accounts and system security using Windows 2003/2008 Active Directory - Provided end user MAC/PC support via telephone, e-mail, remote assistance, and on-site - Identified and troubleshooted a variety of technical issues, including MAC/PC configuration, password resets, printers, scanners, telecommunications equipment, BlackBerries/iPhones, VPN and LAN access - Assisted in MAC OS 10.x and Windows 7 deployments to include deployment setup, data migration, and software installations - Maintained data backups and handled file restores through the use of Symantec Backup Exec software - Managed phone installations using Lucent/Avaya phone system