Description
PROFESSIONAL SUMMARY Exceedingly skillful and experienced IT Support/Telecom Technician professional and Supervisor with marketable skills. This includes progressively more challenging assignments as well as the capability of rapidly learning new assignments, while providing excellence in customer service. Capable of rapidly learning new assignments involving decision-making, organization of data, customer service, working cross-functionally with others, computer programs, and prioritizing responsibilities. Able to work quickly and accurately. PROFESSIONAL ASSETS * 14 years plus IT Support/Telecom Technician * Strong background in customer relations and profound customer service skills * Professional image and excellent communication skills (written and oral) * 7 years of Supervisory Experience
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