Senior Technical Methods and Procedures Expert with extensive experience analyzing, developing and implementing processes, policies and standards to achieve business objectives and exceed customer expectations. Proactive and driven professional with an innate understanding of risk assessment and management and agility to implement timely corrective practices. Flexible leader with excellent communication skills, cultural awareness and ability to illustrate complex, abstract concepts to diverse groups and skill-sets. Organized expert with the demonstrated ability to collaborate with cross-functional team members to achieve a desired outcome.

Highlights:

• Technical Writer
• ITIL
• Procedures
• Methods
• Training
• Management
• Leadership
• Expert