Description
Extensive knowledge of the mortgage business including Correspondent, Investor Relations and Default Servicing. Advanced Microsoft Office skills including Excel with exceptional presentation skills. Proven ability to be innovative and suggest and implement projects and process changes. Proven capacity to leverage internal and external partners to drive desired results. Ability to manage a team successfully and ensure they meet or exceed established productivity and quality targets. Strong problem solving skills; ability to work under pressure and make sound judgmental decisions in an ever-changing and diverse operational department. Innovation and ability to look at the big picture as each process relates to other processes and promote automation ideas/suggestions within the department which improves productivity and streamlines processes
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