Multifaceted IT professional with experience in systems / network administration, software, hardware, and network support operations, troubleshooting, hardware / software installation, problem analysis and resolution, project management, and customer service. Possess knowledge of existing IT methodologies, with the ability to apply them to attain competitive performance goals. Proficient in conducting end-user interviews to identify requirements and problems and assist in shaping custom solutions. Tenacious, quick-thinking problem solver with the ability to correlate diverse, incomplete, or contradictory information to produce rapid and effective results.

Highlights:

• powershell
• active directory
• scripting
• remote administration
• asset tracking