Description
Bilingual (Spanish – English) Business Analyst and Educator with extensive experience in the banking, telecommunications, and academic sectors. Expert in identifying business processes that can be improved using gap analysis, instructional design and training, IT project management, and risk management. Solid knowledge of enterprise resource planning and implementation, database ADABAS/NATURAL, design, data warehouse, Microsoft Office, Microsoft Project, Tableau and Agile project management with Scrum. Skilled at problem solving, leadership of project and multicultural teams and facilitator, flexible and detail-oriented.