Description
OVERVIEW IT analysis; short and long range planning; authored business plans; built cross-functional and self-sustaining teams; designed and conducted employee training; established and managed budgets and cost controls; project management – PMP Certified; delivered technical training in person, via telephone and over the web; integrated new technologies; recommended policies and procedures; determined resource needs; directed a start-up department; managed web site and online presence; hardware & software implementation and maintenance. ITIL Foundation certified.