Description
Equallogic Serve as an advisor to HP support team for case escalations supporting global enterprise customers Track case status and progress using proprietary HP ticketing system (IMPACT) Deploy, configure, maintain, and support Windows and Linux products in large scale IT environments and complex configurations Test and troubleshoot with virtualization technologies: Citrix, VM Ware Horizon View, Microsoft Remote Desktop Services Systems, client, and network maintenance, some web work all around health check of customer environment and Sepaton in a very wide variety of heterogeneous environments UNIX OS including Linux OpenBSD RHEL Solaris (all Major Releases) HPUX and Windows Subject Matter Expert for Panasas and Sepaton products
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | 3rd Level Global Technical Support Engineer | / - Present |
| (Confidential) | 3rd L Evel Global Technical Support Engineer Glasshouse Technologies Provide Level Ii Support | / - Present |
| (Confidential) | Sr. Systems Engineer Oil & Gas | / - Present |
| (Confidential) | Project Managersenior Technology Consultant Insource Technology | / - Present |
| (Confidential) | Senior Network Consultant | / - Present |
| (Confidential) | District Support Software Consultant | / - Present |
| (Confidential) | Technical Team Leader Field Service Engineer, Level Iii (T4 F)Field Service Engineer, Level Ii (T3 F) | / - Present |
Accomplishments
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