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kathleen b

State Farm's Dream Claims Handler

Occupation:

Claims Adjuster

Location:

Lutherville Timonium, MD

Education Level:

Bachelor

Will Relocate:

No

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Top performer with exceptional customer satisfaction ratings, excellent communication and leadership skills, experienced negotiator with high level of training and education

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COMPANY POSITION HELD DATES WORKED

State Farm Automobile Insurance Company (Confidential) 2/1990 - 3/2005
U.S. Navy (Confidential) 2/1986 - 12/1986
City of Virginia Beach, Recreation Dept (Confidential) 3/1984 - 5/1985
Cardinal Courthouse (Confidential) 3/1983 - 3/1984
Pleasant Valley Hospital (Confidential) 3/1979 - 12/1980
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SCHOOL MAJOR YEAR DEGREE

IIA CPCU/Insurance 1999 Specialist Degree
Towson University English, Secondary Education 1970 Bachelor Degree
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Highlights:

While working as a claims adjuster during a very high volume period, I had the lowest inventory/most claims closed/settled in the area. Handled claims for 7 years and was promoted to management where I completed my CPCU and worked an additional 8 years before accepting a company-wide early retirement offer.

Companies I like:

Google, McCormick Spice Co, Procter and Gamble

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Supervised 11 people in a bodily injury and property claims unit and successfully led the unit to a high level of performance during a stressful transition period.
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