Description
Lead Help Desk Technician- Customer driven. Provide timely and accurate support to all customers Technical needs. Systems/Network Administrator - Results-driven IT professional experienced in supporting nationwide Information Systems initiative for U.S. Defense Agencies. Software Testing and Integration - Outstanding leadership; able to coordinate and lead project-based efforts; including managing projects in a timely manner. Technical Trainer - Demonstrated skills in training and supporting end-users as well as developing technical documents for administrators. Helpdesk Certified – Proven ability in providing comprehensive troubleshooting and systems analysis. Remedy- Twenty years hands on experience using Remedy ARS and Remedy BMC.
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