Highlights:
EMPLOYMENT
Velleman Inc., North Richland Hills, Texas 2004 - 2006
Customer Service Rep
File client correspondence.
Input customer's orders via customized order entry system.
Customer Service assistant.
Fax out customers aging statements monthly.
Mail our Sales flyers, catalogs, Price lists and invoices.
Assist in daily deposits.
Run daily customer sales reports for the National Sales Manager.
Whole Foods Market, Arlington, Texas 2002 - 2004
Accountant
Facilitation of A/P in the store including data entry, reconciliation and
transfers.
Maintain Whole Foods Beverage Corp policies and procedures.
Prepares accurate purchase journals: Minimum of three during each fiscal period.
Review store purchase journal and make corrections when needed.
Responsible for manual check & deposits.
Train existing and new team members in proper accounting guidelines &
procedures.
Verify front-end work (check coupons, gifts certificates & deposits).
Conduct safe audits at least once a period and once a quarter conducted a
surprise audit.
Inner- company accounts reconciled before close.
Organize, monitor and garnishing and income statement reports.
Maintain correct documentation of all expenses and entries including travel
& reimbursements, manual check request and use tax accruals.
Iron Mountain Records Company, Grand Prairie, Texas 2001 - 2002
Customer Service Coordinator
Terminated accounts at customer's request.
Collections.
Input customer's order via customized order entry system.
Researched inventory reports per customer request.
Coaster Company of America, Grand Prairie, Texas 1994 - 1999
Office Manager
Responsible for daily wrap up, verification of sales, deposits and adjustments.
Generated register receipts, post daily money adjustments using customized
accounting package.
Collections.
Verify accuracy for all customer orders.
Responsible for company wide transactions.
Input customer orders via customized order entry system.
File Client correspondence.
Payroll.
SKILLS
Microsoft Office Applications.
Internet Navigation.
10-Key by touch.
Multi-line Phone.
Typing 40 Words per minute.
Positive Leader and Team player with a proven performance in operations,
customer service and technology.
Exceptional communications skills. Commitment to customer service with a
successful resolution of challenges.
Excellent with training, managing and guidance of others.
Dedicated and Efficient employee.