Versatile Certified Quality Assurance Analyst (CSQA), and Certified Software Tester (CSTE) with a unique background that blends quality assurance work experience, education, teaching and specialized training. Recognized for the ability to design effective business processes that improve productivity, reduce cost, and ensure system and program integrity. Instrumental in the implementation of automated test procedures allowing the minimization of manual testing to reduce time and reduce cost. Managed multiple complex projects within demanding time lines. A results-oriented, decisive leader, analytical thinker and problem solver with great practical judgment and memory for details including skills for developing process improvements and working as an enthusiastic team player.