Having relocated to the New York City area, I am looking for a position that utilizes my successful skills in Customer Experience, Customer Relations in various Washington, D.C. trade associations as well as Regulatory Advocacy, and lobbying. My career has been focused on ensuring customers as well as clients and regulatory bodies needs are successfully met as well as meeting corporate business goals and objectives. I am a results-oriented business executive with a proven track record of performance excellence in high-profile U.S. and international assignments specializing in the Communications and Entertainment industry for over 25 years. I successfully transitioned my background from Association management, public policy advocacy and lobbying into a career focused on customer service and the entire customer experience. Each aspect of my career demanded excellent sales skills and multitasking both with customers as well as industry clients.

Highlights:

• New York City
• Northern NJ
• customer experience
• customer service
• Compliance
• Advocacy
• Regulatory