Description
Results-driven, dedicated, and accomplished director of retail operations with a proven track record of increasing retail sales and revenue growth and maintaining customer satisfaction and retention while establishing brand awareness and recognition in competitive marketplaces. Demonstrated ability to develop, coordinate, and execute customer-focused strategies, policies, and programs across all district stores. Adept at training, developing, mentoring, and motivating teams to consistently exceed individual and organizational goals. Able to implement process improvements that increase operational efficiency and maintain cost control measures. Exemplary interpersonal skills used in interacting and building strategic relationships with business partners, associates, senior management, vendors, and customers.
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