Highly successful leader offers 10 years experience planning and managing operations and projects, improving performance, and turnaround management. Decisive, strategic thinker, challenging, and solid judgment. Seeking to transition from military officer to civilian leadership role.

COMPANY	POSITION HELD	DATES WORKED
Department of Defence	(Confidential)	1/1997 - 3/2007

SCHOOL	MAJOR	YEAR	DEGREE
University of New South Wales	Information Systems and Geography	1999	Bachelor Degree

Highlights:

Management Reporting: Developed and implemented performance tracking that provided senior managers with an accurate model for return-on-investment (ROI). Pilot Program: participated in the development of a national training program, then implemented the pilot program for an initial success and a benchmark for further fine tuning. Executive Officer: Chosen to serve as executive officer by providing calm, clear thinking in a high profile, highly intense environment with operational imperatives. Professional Communications: Boarded 25 foreign vessels over a one year period, implemented policy, enforced international law, and conducted safety and security operations without incident, due to my excellent ability to communicate. Human Resources Management: Reduced accrued vacation by 66% (average of 42 days per person to 28 days) among staff and crew within 6 months. Project Management: Significantly reduced the number of security incidents by developing an Access database to account for highly classified and sensitive materials and training staff in security procedures, winning a highly favorable audit report from senior officers. Business Development: Turned around dysfunctional relationships between key stakeholders in other organizations and our organization, coordinated meetings with key players to hear and assess needs, and developed lasting relationships and cooperation with these organizations. Strategic Planning: Improved recruitment recommendation rates from 75% to 85% by planning for and developing “buy in” for a response to a foreseeable work force shortage. Behavior Modification: Successfully changed the behavior of two staff members by counseling them on poor public conduct affecting the organization, providing guidance, and documenting the action in their records.

Companies I like:

Price Waterhouse Coopers, Ernst and Young, Boston Consulting Group, Chase, KPMG

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• project management
• organizational development
• team building
• tactical planning and leadership
• reorganisation
• management
• decision makking authority
• relationship management
• multi function experience
• workflow planning/prioritization

Team Turnaround: Turned around an underperforming team of 15 members to achieve 302 promotional activities reaching 53,000 people directly and 134,000 people indirectly, 40% face-to-face contacts. Also, improved performance on an ocean-going ship that had a negative evaluation and poor morale, so that the crew won the Fleet Award for Best Minor War Vessel. Cost Reductions: Reduced operating costs by 43% while improving performance by 50% by re-establishing relationships with key stakeholders and renegotiating the organizations position in key conferences.