High energetic customer service manager with exceptional leadership skills, loyal and creativity abilities,and excellent communication skills.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	11/1998 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Roosevelt High School	all subjects	1980	High School/GED Degree

Highlights:

over 15+ years in as a Customer Service Manager. With HR and hiring experience

Companies I like:

Honda, General Motors, entry level pharmecutical comapnies

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Account Manager
• Call Center Management
• Collections Supervisor

Presently lead a team of 15 customer service representatives. Liasion between upper management and team leaders