Description
Versatile management professional with accomplished background strengthening customer service and support, accelerating growth, and bolstering productivity in a Fortune 500 setting. Unique ability to balance client attention and satisfaction with operational efficiency, ensuring profitable revenue growth is backed by word-class service. Trusted client partner who can translate business needs into value-added solutions within a company’s product and service suite. Strong management aptitude with record of structuring business systems for optimal performance and efficiency, and establishing sound policies, procedures, and operating frameworks for new programs. Tested leader who can build and coach cross-functional teams, drive high-priority projects from planning to execution, and direct the training and development of staff at all levels of an organization.
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