Description
Profile More than 10 years' successful experience in IT, customer service and support with recognized strengths in, problem-solving, trouble-shooting, and implementing proactive procedures and planning led to avoid problems in the first place, and also notable increase in morale and behavior in all departments. * Possess solid computer skills, Installation, configuration, administering and troubleshooting workstations, networks managing network services and user/group accounts. * Adept at providing desktop and technical support services in-person, as well as via phone, email or remote access using VNC application. * Problem solving and troubleshooting skills with the ability to quickly learn technologies. * Ability to build a PC/Server from ground up and source parts if needed. * Ability to produce technical documentation for both technical and non-technical audiences. * A self-starter, target-oriented, self-disciplined and proactive professional with excellent communication skills and the ability to work efficiently on multiple tasks in both independent and team environments. * Develop plan, conduct audits and variance analyses, and maintain/update accurate inventories.
Accomplishments
Highlights:
Keywords
