Experience Summary * Experienced in the general planning and detailed execution of projects. * Created and designed the current Forensic Science Jobs brochure for the Laboratories and Scientific Services Directorate (LSSD) Branch for Customs and Border Protection (CBP) (2015). * Created numerous in-house company documents including User Case Manual and User Case Training Guide for Laboratory and Scientific Services Directorate (LSSD) 2015. * Created Training Management Plans, Processes and Procedures for Customs and Border Protection (CBP) Cargo Systems Program Directorate (CSPD) in 2007 and made annual updates for 2008/2009. * Experienced in writing the interoffice Weekly and Monthly Status Reports for the Automated Commercial Environment (ACE) Customs and Border Protection (CBP). * Prepare office correspondences such as letters, presentation, tables, spreadsheets and other required printed materials. * Provide administrative assistance to subordinate organizations on organizational oriented procedures. * Exceptional leadership skills to effectively resolve problems in a deadline-driven environment. * Participated in the 2013 Trade Support Network Plenary Session. Worked with the USDA Security Office for vendor space and provide them with CBP's visitor's list. Created name tags for all attendees. Assisted in creating pamphlets and spreadsheet presentations. * Experienced researcher. * Performed needs analysis using Serena Dimensions software. * Knowledgeable in Records Management.

Highlights:

• Writer
• Training Manager
• Program Manager
• Program Analyst
• Event Planner
• Technical Writer
• Criminal Docket Clerk
• Federal Government
• Travel
• Management
• Security
• Administrative Assistant
• Microsoft Office
• Microsoft PowerPoint
• Program Management
• Scheduling