Leader in professional services with in-depth experience building teams to deliver and support services and solutions to customers. Capable of leveraging cross organizational teams and relationships to deliver on strategic goals and objectives. Focused on driving operational efficiency and project/resource readiness to achieve positive customer experiences and high customer satisfaction.

Highlights:

• Service Management
• Project Management
• Process Improvement
• Service Improvement
• Customer Experience
• Resource Management
• Service Delivery
• Professional Services