• Energetic, ambitious and highly motivated it professional with over 14 years of proven experience in IT related to Business Analysis, Quality Assurance ,Technical Writing, IT Auditing and Network Administration. • Highly organized, with excellent written, oral communication skills and thrive in working in challenging and fast-paced environments that expect a high level of customer service. • Expert people skills and possess the ability to handle multiple tasks simultaneously. • Demonstrated ability to satisfy users through analysis and problem resolution. • Strong technical background with a solid history of delivering outstanding commitment to quality. • A accomplished and fluent communicator with strong investigation, problem-solving and decision-making skills • Expert at analyzing, designing and reengineering systems applications and business processes. • Proactive team player with demonstrated problem solving and analytical reasoning abilities.

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