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CV, Curriculum Vitae and Online Resumes
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Featured Online Resumes
Operational and Management Excellence ExpertI am a seasonal executive with over 20 years of successful industry experience in Executive leadership, Process Dexelopment, Strategic Marketing, Sales and Operations. I have extensive knowledge in Human Services, Mental Health treatment,Utah State Legislature, Utah Department of Corrections, United Parcel Services package handling, and lobbying on state and federal issues. I have a proven record of building revenues, increasing profitability, building strong customer relationships, and estab... Ideal Companies: Wells Fargo, Nike, United Parcel Service, American Express, Altegra Health IHC Healthcare, Home DepotTags: Highly Strategic, Business Development, Relationship Management, Negotiation Skills, Operational Excellence, People Development, Systems Management, Metrics analysis, Improve efficiencies, Coaching and mentoring, Conflict Resolution, Production Management, Team Building, Training and Development, Innovator and results-driven executive, Continuous improvement, Opportunity analysis, Prioritizing key result area, Sensitivity and diplomacy, Conduct risk management audits |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
SENIOR MANAGEMENT IN IT- ECOMMERCE- DIGITAL TRANSFORMATION- M&AOptimize IT for Accelerated Value - Deliver Next Generation Solutions Faster Then Ever! Dynamic and energetic executive with over 19 years of diverse and progressive experience leading large-scale corporate and IT activities. Seasoned in managing multiple simultaneous projects, coordinating across all organizational levels, leading talented teams in yielding sustained business growth and rapid transformation, restructuring. Hands-on leader and mentor with excellent communication, analytica... Ideal Companies: Randstad, Mathworks, CA, EMC/Dell, Bose, GE, Boston Scientific, Ratheon, TJX, BJs, National Grid, Constant Contact, Fresenius, IBM, Intel, HP, Kronos, Comex, Prolifics, IBM, Sapient, KPMG, Accenture, Oracle, Aetna, Liberty MutualTags: SDLC, ITIL, Agile, DevOps, Open Source, Cloud, Networks, Security, SaaS, Big Data, IoT, Mobil, Omni, Microservices, Containers, Smart Applications, Systems Integration, Virtualization, Re-Platforming, POS, Order Management Systems, M&A, Business Process Outsourcing, IBM Stack, Open Stack, Oracle, SAP, Ariba, Coupa |
Information Technology Manager - 13 Years of Experience - Near 28273SUMMARY Seasoned professional with over 16 years of government and public services experience working in highly complex environments. Served as a consultant to numerous commercial and Federal organizations in the areas of IT operations, systems integration and requirements development. A Senior JIRA Administrator, data warehousing and business intelligence professional with advanced knowledge and expertise in database and data warehouse development, ETL development, business intelligence VBA ... Tags: Consulting, Customer Relationship Management, Integrate, Microsoft, Microsoft Dynamics, Business Requirements, Documentation, Microsoft Visio, Oracle, Software, JIRA, SharePoint, Analysis, Big Data |
Chief Operations Officer - 15 Years of Experience - Near 07470SUMMARY Senior executive with significant experience enabling aggressive corporate growth and performance through the skillful analysis, development, enhancement, and orchestration of HR, Operations, and IT solutions. Expertly command alignment of programs and initiatives with strategic business direction. Reputable for improving staffing retention while reducing expenditures through the skillful allocation of human and material resources. Areas of expertise: Building Business Partnerships Or... Tags: Benefits, Leadership, Management, Drafting, Human Resources, Business Development, Forecasting, Recruiting, Welfare Benefits, HR |
IT Project Manager - 8 Years of ExperienceI would love to work in a team oriented climate. I would love to take what I know and help others along with learning as much as possible. Ideal Companies: Itelagen, Itentive, NextGen, United HealthGroupTags: Front Office, Insurance, Accounting, Billing, Management, Information Technology, analyst, SQL, Nextgen, excel, Trainer, Tenacious, Creative, IT Project Management, Health Care, Clinic |