I'm a responsible, energetic, self-motivated tech savvy individual, with strong desire and ability to learn quickly with the disposition to assume responsibility with accountability while keeping a sense of urgency for ALL customers supported. • Ability to drive improvements by leading, coaching or assisting in projects to minimize defects, improve cycle time, decrease operational costs, and exceed customer satisfaction and loyalty expectations. • Visionary team leader emphasizing ‘personal & professional’ growth through training/cross functional dexterity to work projects that fundamentally drive change to enhance the customer’s experience while decreasing OC and increasing the company’s revenue structure.

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