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Rhoda R

Customer Service Manager - 15 Years of Experience - Near 08852

Occupation:

Customer Service Manager

Education Level:

Associate

Will Relocate:

YES

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Manage work intake, quality review of deliverables, written interpretation of client’s requirements; support of customer expectations; generation of estimates through approvals and billing, implementation of revised estimates based upon customer changes. Strong negotiation skills for best cost leverage with both vendors and clients. Management of special requests including invoicing and collection of payables. Emphasis on details to maintain schedules and finalization of open ended items, resolution specialist. Total accountability-billing clients and preparing credits as needed

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