I am a very focused, detailed-oriented, organized individual with a high degree of dedication. Integrity is very important to me. I am efficient, responsible and an energetic self-starter. I am committed to getting the job done right the first time and I have the ability to anticipate, understand and meet customer needs. I accept change and adapt accordingly. My objective is to be the best person, employee I can be, to make a difference, to add value to the overall goal of the business and to provide a positive impact on everyone I encounter.

Highlights:

• Telecommunications
• Managed Services
• ITIL
• Unified Communications
• Service Delivery
• Data Center
• Integration
• Mobile Devices
• Management
• Networking
• Technical Support
• Training
• Call Centers
• Vendor Management
• Team Leadership
• Project Management
• Cross-functional Team Leadership
• Outsourcing
• Collections
• Telecommute
• Customer Sercice