PROFESSIONAL SUMMARY Executive Assistant with over 11 years providing administrative support for Executive level staff, including coordinating meetings and schedules Executive Assistant adept at developing and maintaining detailed administrative processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Administrative professional offering versatile office management planning and marketing skills. Proven ability to keep a calm head in tense situations. Someone who relates very well to people of all genders, lifestyles, and cultures in a respectful manner. Proficient in MSOffice. ACCOMPLISHMENTS * Provided much needed customer service support which resulted in a 20% greater retention of our constituency * Professionally involved in daily lives of members including nights and weekends out of the office * Award for outstanding customer service to all levels of community, Board members, and executive management

Highlights:

• Administrative Support
• Communications
• Management
• Marketing Management
• Project Planning
• nonprofit
• Administrative Assistant
• Customer Service
• Filing
• Microsoft Word