Description
Resourceful professional with wealth of experience in branch and store operations management, including inventory/distribution control, purchasing, accounts receivable (AR), and sales/service. Strong background in start-up and growth of retail operations, supervising and training customer service representatives and delivery field technicians. Proven ability to guide range of healthcare administrative operations, such as Medicare, Medicaid, HMOs, and other insurance billing requirements; well versed in processing complex paperwork and collecting copays. Skilled in navigating through certification and licensure surveys, inspections, and audits, including Joint Commission Accreditation Organization (JCAHO), Food and Drug Administration (FDA), and Department of Transportation (DOT). Experienced in managing durable equipment sales and operations, working with directors, social workers, hospital discharge planners, respiratory therapists, and nurse case managers. Adept at developing and guiding large budgets up to $3.5M in annual revenues and analyzing range of financial reports. Ability to supervise up to 12 multi-functional direct reports