I am a friendly, loyal and dedicated individual who has an ambition to succeed in any given environment. Although I have had extensive experience in the customer service field, I love to learn and am always up to a challenge whatever the situation might be. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to my employers.

Highlights:

PROFESSIONAL EXPERIENCE Pechanga Resort and Casino – Temecula, Ca 1800-pechanga 2000 to 2002 Valet Dispatch · I dealt with high volumes of people. · I filed keys in appropriate place. · I kept office in order. · I answered the phone. · Got Valet Runners the keys to cars when needed. Slot Machine Attendant · I worked with a team of guards emptying the money out of slot machines over night. · I dealt with very large amounts of money. · I made deposits after ever machine to the resort and casino bank. Customer service · I answered any questions about the Resort and Casino. · I gave directions or information about Temecula’s Old Wine Country. · I gave scheduled tours of the Resort and Casino. · I handled the Night Club’s entrance fees and dress code violations. Starcrest – Perris, Ca 951-943-2748 2002 to 2006 Billing Department · I entered customer information into computer database. · I answered any billing questions customers had over the phone. · I filed printed documents (such as customers personal and order information, receipts, complaints, returns) · Called customers about overdue balances and tried to set up payment plans. · I made follow up calls to make sure customers were happy and had received their orders. · I entered orders into computer to be processed. San Francisco Bread Co. – Hot Springs, Ar 501-525-7322 2006 to 2007 Cashier · I ran the register on front counter · Took customers orders · Dealt with large sums of money · Answered phone and took orders over phone · Helped customers set up there laptops for wireless Internet use · Helped customers with any other problems or concerns they might have had · Represented company live on radio once a week · Represented company at convention · Represented company for a T.V. interview

Companies I like:

any

P&L responsibilities
Presentation
Technology Solutions
Software Implementation
Requirements Analysis & Specification
Leadership

• clerical

I have ran several departments on my own. I have dealt with very large sums of cash through casinos and such.