An Operations Manager with exceptional skills in Standards & Controls, Personnel Developement, and Customer Service.

COMPANY	POSITION HELD	DATES WORKED
Advance America Cash Advance	(Confidential)	5/2006 - 5/2007
America's Financial Choice	(Confidential)	1/2005 - 4/2006
Self Employed	(Confidential)	6/2003 - 1/2005
Check Into Cash	(Confidential)	8/1999 - 6/2003

SCHOOL	MAJOR	YEAR	DEGREE
Lewis University	Business Administration	1978	Bachelor Degree
Morton College	Commerce	1973	Associate Degree

Highlights:

Companies I like:

Homeland Security, ComEd, State of Illinois

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Operations Management

In a fast pace industry had the opportunity to change the core product three times within a twelve month period - involved all aspects of training, advertising, customer service, systems, and legalities.