Description
PROFESSIONAL SUMMARY Results oriented professional with experience in losses involving buses, taxis, limousines, short and long haul trucks. Excels in managing multiple employees, department operations and developing claims systems, reports and data analytics. Possesses extensive claim handling experience to include evaluating, negotiating and reviewing claim files. Proven track record of developing high performing employees resulting in improved customer loyalty. Recognized as a leader with a broad range of knowledge and willingness to ensure the knowledge is transferred to direct reports. Areas of expertise include: * Large Loss Resolution * Process Improvement * Litigation Management * Excess Coverage Claims Handling * Government Compliance * Project Management * Customer Service * Quality Assurance * Product Development Experienced with Claims Workstation implementation, upgrade testing and system administration
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