Description
A proven leader in fast growth environments and startups offers expertise in defining strategies, planning, and executing critical business initiatives measured by KPIs moving towards Operational Goals and excellent customer experience with great satisfaction, referenceable customers and renewed business. This is accomplished through the implementation of technology, automation, scalable infrastructure, continuous improvement of business processes, training and development of high performing teams for the delivery of solutions. Skilled at Project Management; managing resources ensuring assignments get completed within scope, on time, on budget and at high quality. Successful at organizing readiness, release management, formulating service delivery processes, best practices, effective service products and solutions; generating additional value and revenue.
