High energy person that loves a challenge. Proven communication and leadership skills. Resourceful, creative, and loyal.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2005 - Present
Interstate Management/Sundial Beach Resort	(Confidential)	5/2004 - 3/2005
Interstate Management/Pink Shell Beach Resort	(Confidential)	6/2002 - 6/2004

SCHOOL	MAJOR	YEAR	DEGREE
University of South Florida	Business	1997	Associate Degree
Edison CC	Hotel/Motel Management	1996	Associate Degree

Highlights:

Corporate Task Force Manhattan Las Vegas New Orleans West Virginia Building Housekeeping team in West Virginia

Companies I like:

Resort industry, Retirement communities, Universal/Orlando, Disney World/Orlando

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Housekeeping Management

Built a sucessful foundation for Housekeeping department that had no guidance. Improved guest service scores from 70-98%, employee service scores from 77-94%, and decresed turnover rate by 70%.