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Kevin W

Help Desk Specialist - 15 Years of Experience - Near 20716

Occupation:

Help Desk Specialist

Education Level:

Trade School

Will Relocate:

YES

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Areas of Expertise * Experienced Help Desk Technician of Enterprise Environments * * PC Technical Support Technician * Client & Vendor Relations * Problem Solving * Report Documentation * * Staff Supervision/Training/Performance Management, * Microsoft Office Applications * Experience in PC Imaging software installation * Support Services * Hard Drive Storage * USB/PS2 KVM* Experience with LAN/WAN connectivity issues (toning/Port tracing) * Experience and working knowledge of Active Directory * Technical Proficiency desktop application for train and bus station mechanics and engineers.

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