Senior Technical Project Management and Systems Engineering Support - 15 years Experience

A technical engineer and business systems analyst offers proven success in evaluating, developing, and improving upon technical programs, products, and services with large user appeal. Simultaneously improves operations by adopting best practices and change initiatives that lift efficiency, quality, and productivity. Effectively interfaces with stakeholders and adeptly leads teams, projects, and strategic initiatives in a corporate environment and as an instructor and military leader. • Successfully implemented several national projects for the Veterans Administration since 2008 for customer base of 23,000,000, Sr. Auditor for project, Re-Engineered national scheduling project so VA could hand over to new contract firms for completion. • Implemented new SQWM surgery applications working with medical subject matter experts across the VA national domain, increasing the quality and timeliness of the peri-surgical process. • Technical Project Manager for the VRM CRM/UD benefits application that is cloud based to process all Veterans, Spouse and dependent benefits and VA pensions “according to the national IAVA Veteran group over 200,000 backlogged benefits were processed in 2013, and this correlates with our implementation timeframe.

Project Manager