Description
QUALIFICATIONS * Over 11 years' experience in corporate / healthcare EPIC software training, analysis and support for Epicare Ambulatory Medical and Specialty Clinics as well as Inpatient Suites up through the 2014 versions. * Home Health Care, led San Francisco Kaiser Home Health Care Department Go-Live and assisted with CPMC Sutter San Francisc, UCSF, University of San Francisco Home Health Care and University of Washington Mental Health Department Home Health Care. * Ambulatory Principal Trainer, responsible for training the Permanent Ambulatory Principal Trainer. * Worked with Security Access build team. * Developed classroom training aids utilizing MS Suites (Visio, Power Point and SnagIt) * Success Factors Learning Management System to enroll end users for instructor led classes * Provided user readiness assessment, training and elbow support for EPIC Ambulatory and Inpatient implementations * Proficient in issue resolution- strong communicator-strong writer - Curriculum development * Supported multiple clinical applications and coordinated interactions with multiple vendors
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