Accomplished Process Manager knowledgeable in risk avoidance, scheduling, organization, and communications. Accomplished Project Manager and Claims professional with extensive understanding in all stages of the software development life cycle (SDLC) to include experience working with Waterfall and Agile methodologies and following PMI principles and processes. Certified ITIL approach user in support of processes and functions. Skilled user and tester of Microsoft Project 2010. Expert with Microsoft Office suite products. Experienced managing teams consisting of resources both on and off shore.

Highlights:

• Change Manager
• Process Manager
• Microsoft Office
• Microsoft Project
• Davenport, IA
• Waterfall
• Agile
• ITIL