Description
COVER LETTER: To whom it may concern, I believe my career goals and expertise are a great fit for this opportunity. My excellent knowledge of Financial Transactions, Products and Information Technology, complimented by my strong work ethic and exceptional leadership skills align me well with this position. I have a long and rich history with First Data. My first 7 years of service were spent in First Data Global Leasing, where I met and exceeded targets each month, and was promoted 3 times. My final promotion was to lead the Financial Operations Group as an Accounting Supervisor. Today, I work to support the Client Service Organization, as a National Account Manager. My work includes Project Management, location setups, providing new equipment, researching inquiries, supporting Prepaid, South, North, Compass, Nashville, and Buypass platforms, GGE4, and First Data Mobile Pay. The following is a snippet of my qualifications and accomplishments: * My daily responsibilities include project management in which I am the main point of contact for projects for my client base. * I have 17 years in the banking industry, I have proven to be extremely hard working, and put in overtime each day to ensure my clients are happy, and my work is completed. I go above and beyond for my clients, and deal daily with their Relationship Managers and Sales Reps in a collaborative manner. I also deal with the ESG and Implementation groups daily to complete projects. * Excellent Vendor and Manufacturer relationship management skills. Strong Risk Management and "Conflict to Resolution experience". * I possess strong leadership skills wherein I have managed diverse staff personnel. * I managed a team of 5 First Data Global Leasing accountants in back office receivable, billing, Oracle reporting and overall general accounting. I welcome the opportunity to discuss with you how I can quickly become an asset to your organization. Sincerely, Matthew Hardtke OBJECTIVE: Obtain a challenging position in the banking industry with opportunities for growth and advancement in a company with a diverse and enriching culture using my software knowledge, customer relations and great communications skills. To Whom It May Concern, I would like to recommend Matthew Hardtke as a candidate for a position with your organization. I've known Matthew since September 2011 and worked with him closely in his Leasing role while he played an integral part in providing ISOs, bank partners and merchants with cost-effective leasing solutions as well as part of my previous organization in Client Service Operations at First Data. Matthew has a vast knowledge of the payment processing industry and brings many years of expertise to any organization. Matthew did an excellent job in both positions and was an asset to our organization during his tenure. He possesses excellent written and verbal communication skills, is extremely organized, can work independently, and is able to effectively multi-task to ensure that all projects are completed in a timely manner. In Matthew's role as a Service Executive, he managed anywhere from 75 to 100 Clients within his account portfolio and acted as their trusted advisor. Matthew is always willing to offer his assistance and has an excellent rapport with the many constituents across the company as well as the valued Clients he managed. No matter what the challenge was that a Client brought his way, he would consistently deliver. He would be an asset to any employer and I recommend him for any endeavor he chooses to pursue. I am consistently impressed with Matthew's professionalism and his ability to successfully manage chaotic environments and responsibilities. He adapts well to the ever-changing business climate and the expectations of his and his team members. Matthew has a very solid business-sense, and capably applies his experiences and education to the success of his projects and the organization. Matthew has the potential to manage and lead the most challenging of initiatives, and it is always a pleasure to work with him. Best Regards Marlen Prato
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