Description
Builds customer confidence through strong customer relationships. Utilized Microsoft office as well as Oracle and SalesForce.com. Managed a diverse credit portfolio including government and large corporations. Created partnerships with Customers, Sales, Services, Sourcing, Legal, IT and Accounts Receivable. Utilizes excellent interpersonal skills and negotiation skills while resolving customers’ issues. Created cash application processes and procedures. Successful management of credit and collections activities for various industries: banking, cyber security, satellite based IP communications and telecommunications.