Having as much information, skills and resources as possible to provide the most expeditious resolutions.

Highlights:

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation

Front-line technology support defense for a large law firm. Answering and resolving issues as they come in to the Help Desk. Provide helpful handouts and tips to facilitate the end-users' work.