Description
Accomplishments * Capable infrastructure support Project Manager * Focused Project Manager who can ensure that teams meet or exceed task, revenue, and customer satisfaction objectives * Detailed Business Analyst who has gathered user requirements, provided in-depth analysis and skillfully solved problems * Thorough System Testing Manager who has created and executed numerous system test scripts * Dedicated leader with ability to direct teams, successfully manage large projects and direct-reports * Technical Writer who has developed numerous user and reference guides, procedure manuals, SOPs, online help systems, web content, customer deliverables * Published Author of 10 Books and hundreds of magazine articles and newsletters * Experienced Instructor in the areas of computers and electronics * Dynamic presenter with excellent oral and written communication skills * Avid technologist with an in-depth understanding of emerging technologies and their business applications
Accomplishments
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