Description
Summary of Professional Qualifications * Over 18 years of healthcare management experience. * MBA in Health Services Administration. * Licensed Nursing Home Administrator Texas, South Dakota. * Extensive background in the recruitment and retention of excellent staff. * Diverse marketing background with a clear understanding of effective marketing strategies. Enjoy creating trust to earn referrals. * Excellent personal physical health, positive attitude, led by example leadership and work ethic. * History of assisting challenging buildings to realize success. Provided Provide leadership for the largest CCRCs in West Texas. This 40 acre campus includes: * 90 bed Skilled Nursing Community * 30 bed Skilled Memory Care Community * 65 Cottage Homes * 40 Assisted Living Apartments * 108 Independent Living Apartments. * Onsite full service bank, medical clinic and pharmacy. * Utilization of REPS software to maximize marketing efforts. Assisted in creating monthly Lunch and Learns programs and large scale marketing events to draw over 200 new visitors to the campus. * Created Family Councils for nursing care and a quarterly care plan process for assisted living residents and family members. * Verify insurance payer plans and handled resident billing questions. * Provide tours and took inquires while the clinical liaison was marketing. * Created an annual operating budget of over 14 million dollars via a zero based method with excellent expense control utilizing spend-down tools. * Opened a renovated 16 bed Medicare rehabilitation wing with private suites that filled in 3 days. * Instituted unique "Red Carpet Welcome" for new admissions and toasting ceremony for graduates of the Skilled Nursing Community. Work Assignment #1 for Sears Methodist Retirement System: Wesley Woods Alzheimer's Care Center leadership for a 120 bed Skilled Nursing Community dedicated to residents with dementia. * Responsible for Responsible for the daily operations of a Home Health, Hospice, and Personal Care Agency with a total client census of 180. Excellent Home Health survey. * Responsible for the intake process of all potential new client inquires and directed them to the Director of Nursing. * Recruited and hired all staff positions with a minimal recruiting cost. * Maintained excellent AR collections on all payer accounts. * Excellent skilled census growth. * Dramatically reduced overtime and controlled expenses. all Medicaid long-term care resident billing. Extremely successful billing and timely collecting of Medicaid accounts receivable. * Supervise the maintenance and laundry departments. Experience in HUD surveys. Director * Analyze the billing procedures and management practices of over 30 medical clinics and provide information to physicians on how to increase their practice's profitability. * Assist clinics in rebilling under-billed claims, under-paid claims, and provide follow-up on denied claims. I was able to retrieve $5,000 to $50,000 in additional insurance claim revenue without increasing the clinics overhead by providing key information for the practice. * Assist staff in claim submission and adjudication. Excellent working knowledge of how to submit a clean insurance claim. * Develop quality controls for the rebilling and billing processes. * Manage 6 employees and create invoices for Pace's billing clients. * Provide follow-up on all outstanding Pace billing invoices. of a 120 bed skilled nursing facility specializing in providing professional nursing care services for those with Alzheimer's Disease and related dementia. * Supervised and managed 16 department heads and ultimately 130 associates.
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