Experienced professional with an emphasis on leadership and management skills in all phases of health care administration – extensive health care business operations training in organizational goal development and performance enhancement. With a Bachelor’s Degree in Healthcare Business Administration, fully understand the responsibilities of positions in health care administration and the underlying connections. Work well with all levels of people in any environment. Proven ability in implementing and enhancing operational procedures to ensure maximum efficiency, productivity, and patient flow. Highly organized and detail-oriented with excellent abilities in working in operations to facilitate optimum production and team performance. Strong knowledge of health care with the ability to apply operations management principles. Excellent communication, listening, and interpersonal skills with the ability to meet and serve the health care needs of the community – especially in stressful situations.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Managing Partner/Owner	5/2012 - Present
(Confidential)	Various	7/1994 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Kaplan University	Healthcare Business Administration	2014	Bachelor Degree
Glassboro State College	Music	1981	Some College Units Completed Degree

Highlights:

Member: National Collegiate Honor Society Member: Professional in Who's Who of Women Entreprenuers

Companies I like:

Sentara Obici Hospital, Chesapeake Regional Medical Center, Kindred Healthcare, City of Suffolk VA

Project Management
Risk Management
HR Management
Data Analysis
Quality Assurance
Process Improvement
Program Management
Systems Management
Leadership Expertise
Policy Development
Healthcare Administration
Training and Development
Operations Management
Career Development
Coaching/Mentoring

• assistant administrator
• administrative assistant
• office manager
• patient registration
• receptionist
• entry level
• administrative
• customer service
• Forecasting
• Research

Core Competencies: • Project Management • Risk Management • HR Management • Data Analysis • Quality Assurance • Process Improvement • Program Management • Systems Management • Leadership Expertise • Policy Development • Health Care Administration • Training and Development • Operations Management • Career Development • Coaching/Mentoring