Highly organized,effective manager. Excellent interpersonal skills that equate to loyalty of workforce. Get things done while having a postive impact of the workforce and bottom line.

COMPANY	POSITION HELD	DATES WORKED
Healh E Systems	Account Manager	10/2009 - 11/2010
Citi	Officer title AVP	9/2008 - 10/2009
First Script Network Services	National Account Manager	6/2005 - 7/2008
First Script Network Services	National Account Manager	6/2004 - 7/2008
DNB - Rms	Senior Applications Supervisor	11/2002 - 11/2004
American Airlines	Reservations Service Manager	4/1995 - 11/2002
(Confidential)	National Sales Manager	/ - Present

SCHOOL	MAJOR	YEAR	DEGREE
Pima Community College	General Education	2004	Associate Degree
American Airlines Flagship University	Airlines Ops and Leadership	2000	Specialist Degree

Highlights:

American Airlines - Youngest ManagerAce Award, EAP advisor, Employee Recognition advisorRMS - Created and implemented all standard requirements with regard to client implementations and call center metrics.First Script- Concentra-Coventry Health Care: National Account Manager USPS and Gallagher Bassett Services Inc

Companies I like:

Airlines PBM's Valero Enery Corp Microsoft Google

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Account Management
• Relationship Management
• Director Level Call Center
• Business Development
• New Client Implementations
• Airlines
• Pharmacy Benefit Managers
• Marketing
• Data Analysis
• Management
• Accounting
• Distribution
• Filing
• Inventory
• Inventory Control
• Advertising
• Financial

National Account Manager for all Federal Govt contracts. Responsible for all operational and client aspects of account management.