Description
To leverage 20+ years of expertise in Managed Service, 24/7 Service Support/Operation & Delivery, Professional Service, leveraging Cloud technologies and SaaS based platform, Software Program/Project Management, Mega Client Engagement, Bug Data, Business Development, and Customer Success. To effectively utilize my transferable skills in managing Mega Customers, diverse Software Development and Service Delivery team to enhance customer retention, customer satisfaction, profitability and stake holder value.
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