Operations management, organization development 18 years - New York

With 18 years of experience in progressive leadership roles supported by an extensive history in operations management, program management, and client relations for execution of clinical trials for the healthcare and pharmaceutical sectors. Throughout my career, I have partnered with key industry names to drive advancement of trial goals through exceptional planning and in-depth knowledge of state and federal regulations. With my strategic abilities combined with exceptional operational oversight, I have ensured seamless delivery of highly complex clinical projects. In addition, I have dedicated myself to achieving operational and process excellence at all organizational levels, and have repeatedly reengineering processes for greater efficiency and productivity. These changes have often allowed for greater staff ROI and resulted in increased productivity. Highlights of my most recent achievements: • Pioneering role as 1 of 4 strategists behind concept and launch of the program, with a key role as co-inventor on a patented program built on assessment of market needs, utilization of corporate assets, and key collaboration to deliver a value-added service that penetrated a new market in drug development. • Co-led launch of a new patient recruitment program, patent pending, designed to improve corporate partnership with clients. • Advanced corporate goals of alignment across business units to take advantage of organizational resources in new products by bringing the 3 contributing business units into alignment with program processes. • Consistently increased revenues via repeat business generated through strong client relationship management and technical expertise. • Delivered improvements in client processes, including raising the participants brought in by McKesson services 30% by successfully addressing client challenges and process shortfalls. • Lowered startup time by 30% and cut 20% of expenses by analyzing business processes and identifying areas to improve the timeline for greater industry.

Director