Great communication and leadership skills with the ability to turn a low perfomance area into an outstanding one. Extremely dedicated to to carrying out the mission of my company, customer service/satisfaction & being at the top of my game. Always striving for the top.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	8/1998 - Present
Wesley Medical Center	(Confidential)	1/1989 - 8/1998

SCHOOL	MAJOR	YEAR	DEGREE
Tabor College	Business	2007	Associate Degree

Highlights:

I have worked my way up from the lowest level in my company to mid-management through drive, determination and dedication. I have been retained through numerous cutbacks and layoffs because of my performance. I have received many quarterly awards and have achieved the pinnacle of success in my company by qualifying for Master's Club twice, which represents the best of the best in the country.

Companies I like:

Koch Industries Coca Cola

Business Development
Strategic Planning
Organizational Process Design
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Design Organizational Process
Business Analysis
Balance Sheet Repsonsibility
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• account management
• Multi-location management

Meeting & exceeding my companies key measures consistently, including budget, response times, probelm solving, managing overtime and customer satisfaction. As a customer service manager for my company, I work closely with my team of two sales representatives, attending client meetings with them to be the voice for service, working together to best need the needs of the client and keeping close contact with the clients to assure customer satisfaction.